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Isabel O'Neill

This time of year, NorthPark Center is a whimsical place with bright décor, kids greeting Santa Claus, and Christmas carols filling the air. It gets me in the spirit! However, with this joyous season comes large crowds that can be overwhelming. NorthPark is a big place and if you haven’t visited in a while, it can get tricky to navigate during these eventful times.

Since I have some insight into the many luxuries NorthPark offers to make your trip a success, I figured what better time to share these than the busiest time of year? Check out my tips below, make a list of who you need to shop for, and get your walking shoes on! Once you have your game plan, relax and stroll the magical corridors at NorthPark to soak up the holiday merriment you only get once a year.


This year, several NorthPark retailers have settled into new homes. Be sure to download the NorthPark Center App (available on iOS and Android) for simple navigation and an easy-to-read map on your smartphone. Did you know that you can see the path to your favorite store from where you are standing? Open the Directory Map on the app and tap the arrow icon in the top right corner. Next, type in your starting point (Dillard’s) and end destination (Apple) and watch the path unfold before you. If you need special amenities like an ATM, restrooms or elevators, tap the road sign icon in the top right corner for a full list.


Parking during the holidays is usually the toughest part! We have seven valet stands at several entrances to take parking out of the equation. If you prefer to self-park, our friendly fleet of courtesy shuttles are happy to assist you to your vehicle during your visit. They are located at the below entrances during regular hours:

  • North Entrance between Kona Grill and The Theodore
  • Nordstrom Garage Entrance between Kiehl’s and Chico's
  • Macy’s Garage Entrance between The Disney Store and LOFT
  • South Entrance between PF Chang’s and Seasons 52

NorthPark has a brand new addition to the Macy’s parking garage to assist with parking. Every aisle has red and green lights indicating when a spot is open. If the entire aisle is red, no need to waste time driving down it hunting! Keep on moving until you find a lovely green light with an open parking spot just for you.

If driving isn’t for you, check out our latest partnership with Uber. There are four locations that are designated Uber pickup and drop-off locations. New users can use promo code ‘HOLIDAYNP’ for $20 off your first ride. If you are already an Uber rider, jumpstart your holiday shopping spree with 30% off 4 rides from 9AM-5PM each weekend before December 18. Click here for more information.


Do you still have questions? NorthPark Center’s bilingual concierge is here to help. Located on Level One near Neiman Marcus, you can purchase NorthPark Gold Gift Coins, learn more about our exceptional offerings and rich history, and borrow a wheelchair or stroller for your time at the shopping center.

We at NorthPark always want our guest to feel safe. If you need to contact security, please call 214.363.8347 for assistance.


NorthPark is buzzing with holiday activities. To stay up-to-date, follow us on our social media pages (@northparkcenter) and sign up for our weekly newsletter at the top right of this page.

Click here to visit our holiday section full of Santa Claus details, performance schedule, holiday hours and more. Happy shopping!